Technical Issues

This article is meant to assist users of E-Hentai with any technical problems that they may have. Note that this list incomplete.

E-Hentai Galleries

(See E-Hentai User Gallery System - Current Known Issues)

• 503 Errors
  • Likely caused by site maintenance or server issues.
  • Just wait and try again later.

• 509 Errors
  • You have visited too many pages. Either wait a few hours or purchase the "More Pages" Hath Perks.
  • If you are on a shared connection consider using a proxy.

• Images do not load.
  • Try the "Click here if the image fails loading" link.
  • Do not use Internet Explorer. Firefox and Chrome are the recommended browsers for this site.
  • Try disabling all browser add-ons / plug-ins.
  • If you are using NoScript, disable ABE.
  • If you are using Opera, tick Config > Network > Allow Cross Network Navigation.
  • Turn off PeerGuardian, PeerBlock, Megakey, or any other software which may block traffic.

• "The proxy server received an invalid response from an upstream server."
  • Check if you are on an ISP-level proxy here. Note that reverse proxies cannot be detected with tools like these.
  • Check if your browser settings have a proxy enabled.
  • Check if your E-Hentai user settings have an H@H proxy enabled here.

• "You are opening pages too fast, thus placing a heavy load on the server. Back down, or your IP address will be automatically banned."
  • Self-explanatory.

• Someone else's gallery has an incorrect name or category!
  • See Renaming for name changing.
  • See Gallery Tagging - Categories for category changing.
  • You may also post links to such galleries in the forums. You must also indicate the correct name/category for the users there to use.

• I cannot rate a gallery!
  • You may be banned from rating galleries.
  • Sometimes the rating UI does not respond due to server congestion, try again later.

• I cannot tag a gallery!
  • You may be banned from tagging galleries.
  • The tag you are attempting to use may not be acceptable or is suppressed.

• I cannot comment on a gallery!
  • You may be banned from commenting on galleries.

• I cannot rate a gallery comment!
  • You cannot rate comments if you have made a comment yourself on the same gallery.

• I cannot delete my gallery comment!
  • You may only edit gallery comments, no one can delete them.

• I am being redirected to other sites!
  • Make sure you typed the URL correctly or that the link you followed has it spelled correctly.
  • Check with your ISP.

• I am being redirected to warning.or.kr!
  • You live in South Korea. Move.

Your Galleries

• My gallery disappeared!
  • Check if it is still in your Maintain Galleries screen.
    • Is so, the reason it is not visible will be indicated there.
    • If not, chances are the gallery was fjorded.

• My gallery has an incorrect name or category!
  • Check if it is still in your Maintain Galleries screen.
    • If so, you can rename or re-categorize it from there.

• I cannot rename my gallery!
  • It had a successful renaming done by other users. This prevents further name changes from the owner.

• "You have been temporarily barred from uploading and managing galleries"
  • Wait for the ban to expire and don't make more bad uploads.

• I cannot delete my gallery!
  • Deletions are only possible with unpublished galleries, within the first 72 hours of publishing a gallery, or with expunged galleries.

• My gallery was expunged unfairly!
  • Make sure it was expunged and not removed/fjorded/deleted.
  • Check the galleries expunge log for the reasons users voted to have it expunged.
  • Post it here.

• My gallery was tagged with lolicon/shotacon/toddlercon when it contains none!
  • Make sure it does not contain a single image that can be tagged with any of those tags.
  • Post it here.

• My gallery has incorrect [Gallery Tagging|tags]! (besides the ones mentioned above)
  • Post it here.

• My gallery has missing, unwanted, or wrongly order images!
  • You can add, remove, and modify the order of all your gallery's images via the Maintain Galleries screen.
    • Note that you may only update a gallery twice per every 30 days (some exceptions apply).

• When people download my gallery it's in the wrong order!
  • Downloaded galleries use the filenames that were on the files when they were uploaded, so they may be out of order even if you corrected the order via the upload UI.
  • Rename your files to the correct order before uploading (e.g. 01.jpg, 02.jpg, etc.) to avoid this problem.

"Gallery Not Available"

• "This gallery is pining for the fjords."
  • Said gallery was tagged with lolicon, shotacon, toddlercon, incest, or bestiality.

• "This gallery has been removed, and is unavailable."
  • A moderator or admin has removed the gallery.
  • Do not re-upload it.

Tagging

• Some tag searches offer additional results
  • See Gallery Tagging - Known Issues for workarounds.

HentaiVerse

• Dawn of a New Day message does not appear.
  • Wait a few minutes and try again.
  • Turn off all ad-blockers and visit the main page.
  • Even if the message did not appear, check to see if the rewards from the Dawn have been received.

• A purchased Hath Perks are not taking effect.
  • Wait 24 hours.

• Posting in the forums is not giving the EXP boost.
  • The effect takes 1 hour after posting to activate.

• For combat error messages (see HentaiVerse Bugs & Errors).

H@H

• What's my Client ID?
  • Assuming you signed up for H@H, check here.

• "The client has failed the external connection test."
  • Your port for H@H was not detected as open. Test it here.
  • Various guides exist on the internet to help with the opening of ports.

• "Startup notification failed."
  • (This is a generic message but if no other message accompanies it this section may apply.)
  • Your speed was measured as too low. Turn off any bandwidth-consuming applications and try again.
  • You failed to contact the main server. Try again later.

• "Required library file sqlitejdbc-v056.jar could not be found."
  • The file is missing, re-download H@H.
  • Use the cd command to navigate to the HentaiAtHome.jar file before running it through a command line.

• My cache size suddenly shrunk!
  • See here.

• "Request host did not send Content-Length, aborting transfer."
  • Something is blocking your requests, disable PeerBlock or other software that may be doing this.

• H@H isn't downloading the galleries whose .hathdl files I've downloaded!
  • Make sure the .hathdl files are in the hathdl folder.
  • Make sure the client has been running for over an hour and that you have positive trust.

• Any database issues
  • Deleted hath.db and rename hath.db.bak to hath.db and re-launch the client.
    • If this fails, delete both and re-launch the client.

• Low trust
  • This commonly occurs after a bad shutdown since the server thinks the client is still online.
  • Leave the client running, if problem persists there may be a bigger issue at fault.

• "Rejecting connection request during startup."
  • If this doesn't happen often ignore it. Other people are just contacting your client too soon.
  • Check if your firewall or other software is blocking Java connections.

• "We appear to have reached the image limit. Attempting to contact the server to ask for a limit increase..."
  • You have downloaded up to your daily limit, wait 24 hours.
  • This limit can be increased by purchasing the "More Pages" Hath Perks. These take 24 hours to take effect.

• "Server reported expired key; attempting to refresh time from server and retrying."
  • Ignore this unless it persists.

• "Your client has been suspended for having an unreasonably high cache reset count."
  • Your client has been banned.

E-Hentai Forums

• "Sorry, you are not permitted to use this board."
  • Your IP address may be banned. PM Tenboro with your IP.

• I can't post URLs or attachments!
  • New users may not do so until they have made at least 2 posts.

• My post count is not going up!
  • Posts made in the Free Speech Zone do not count towards your post count.

• My PMs to Tenboro are not being answered!
  • He receives a lot, please be patient.

• I accidentally deleted a private message!
  • It is too difficult to retrieve these from backups, sorry.

• My sent PMs are not showing up in my 'Sent' folder!
  • Make sure you checked off "Add a copy of this message to my sent items folder" when you send messages.

• I can't change my member title!
  • This is only possible after you've made 100 posts.

• I can't imbue Karma!
  • Make a post first.
  • You may be banned from imbuing Karma.

• I forgot my username!

• My account's e-mail address has gone inactive or is inaccessible!

EHTracker

• My stats are not being tracked!
  • Make sure you are using the personalized torrent and not the public one.

See also

• The Help Desk forum
• Expunging
• Renaming
• Gallery Tagging