Technical Issues

This article is meant to assist users of E-Hentai with any technical problems that they may have. Note that this list incomplete.

E-Hentai Galleries

(See E-Hentai User Gallery System - Current Known Issues)

• 503 Errors
  • Just wait and try again later.

• 509 Errors
  • You have visited too many pages. Either wait or purchase the "More Pages" Hath Perks.
  • If you are on a shared connection consider using a proxy.

• Images do not load.
  • Try the "Click here if the image fails loading" link.
  • Do not use Internet Explorer. Firefox and Chrome are the recommended browsers for this site.
  • Try disabling all browser add-ons / plug-ins.
  • If you are using NoScript, disable ABE.
  • With Opera, tick Config > Network > Allow Cross Network Navigation.
  • Turn off PeerGuardian, PeerBlock, Megakey, or any other software which may block traffic.

• "The proxy server received an invalid response from an upstream server."
  • Check if you are on an ISP-level proxy here.
  • Check if your browser settings have a proxy enabled.
  • Check if your E-Hentai user settings have an H@H proxy enabled here.

• "You are opening pages too fast, thus placing a heavy load on the server. Back down, or your IP address will be automatically banned."
  • Self-explanatory.

• Someone else's gallery has an incorrect name or category!
  • See Renaming for names.
  • See Gallery Tagging - Categories for categories.
  • You may also post links to such galleries in the forums. You must also indicate the correct name/category for the users there.

• I cannot comment on a gallery!
  • You may be banned from commenting on galleries.

• I cannot rate a gallery!
  • You may be banned from rating galleries.
  • Sometimes the rating UI does not respond due to server congestion, try again later.

• I cannot tag a gallery!
  • You may be banned from tagging galleries.
  • The tag you are attempting to use may not be acceptable or is suppressed.

• I cannot rate a gallery comment!
  • You cannot rate comments if you have made a comment yourself on the same gallery.

• I am being redirected to other sites!
  • Make sure you typed the URL correctly or that the link you followed has it spelled correctly.
  • Check with your ISP.

• I am being redirected to warning.or.kr!
  • You live in South Korea. Move.

Your Galleries

• My gallery disappeared!
  • Check if it is still in your Maintain Galleries screen.
    • Is so, the reason it is not visible will be indicated there.
    • If not, chances are the gallery was fjorded.

• My gallery has an incorrect name or category!
  • Check if it is still in your Maintain Galleries screen.
    • If so, you can rename or re-categorize it from there.

• "You have been temporarily barred from uploading and managing galleries"
  • Wait for the ban to expire and don't make more bad uploads.

• I cannot delete my gallery!
  • Deletions are only possible with unpublished galleries, within the first 72 hours of publishing a gallery, or with expunged galleries.

• My gallery was expunged unfairly!
  • Post it here.

• My gallery was tagged with lolicon/shotacon/toddlercon when it contains none!
  • Post it here.

• My gallery has incorrect tags! (besides the ones mentioned above)
  • Post it here.

"Gallery Not Available"

• "This gallery is pining for the fjords."
  • Said gallery was tagged with lolicon, shotacon, toddlercon, incest, or bestiality.

• "This gallery has been removed, and is unavailable."
  • A moderator or admin has removed the gallery.
  • Do not re-upload it.

Tagging

• Some tag searches offer additional results
  • See Gallery Tagging - Known Issues for workarounds.

HentaiVerse

• Dawn of a New Day message does not appear.
  • Wait a few minutes and try again.
  • Turn off all ad-blockers and visit the main page.
  • Even if the message did not appear, check to see if the rewards from the Dawn have been received.

• A purchased Hath Perks are not taking effect.
  • Wait 24 hours.

• Posting in the forums is not giving the EXP boost.
  • The effect takes 1 hour after posting to activate.

• For combat error messages (see HentaiVerse Bugs & Errors).

H@H

• What's my Client ID?
  • Assuming you signed up for H@H, check here.

• "The client has failed the external connection test."
  • Your port for H@H was not detected as open. Test it here.
  • Various guides exist on the internet to help with the opening of ports.

• "Startup notification failed."
  • (This is a generic message but if no other message accompanies it this section may apply.)
  • Your speed was measured as too low. Turn off any bandwidth-consuming applications and try again.
  • You failed to contact the main server. Try again later.

• "Required library file sqlitejdbc-v056.jar could not be found."
  • The file is missing, re-download H@H.
  • Use the cd command to navigate to the HentaiAtHome.jar file before running it through a command line.

• My cache size suddenly shrunk!
  • See here.

• "Request host did not send Content-Length, aborting transfer."
  • Something is blocking your requests, disable PeerBlock or other software that may be doing this.

• H@H isn't downloading the galleries whose .hathdl files I've downloaded!
  • Make sure the .hathdl files are in the hathdl folder.
  • Make sure the client has been running for over an hour and that you have positive trust.

• Any database issues
  • Deleted hath.db and rename hath.db.bak to hath.db and re-launch the client.
    • If this fails, delete both and re-launch the client.

• Low trust
  • This commonly occurs after a bad shutdown since the server thinks the client is still online.
  • Leave the client running, if problem persists there may be a bigger issue at fault.

• "Rejecting connection request during startup."
  • If this doesn't happen often ignore it. Other people are just contacting your client too soon.
  • Check if your firewall or other software is blocking Java connections.

• "We appear to have reached the image limit. Attempting to contact the server to ask for a limit increase..."
  • You have downloaded up to your daily limit, wait 24 hours.
  • This limit can be increased by purchasing the "More Pages" Hath Perks. These take 24 hours to take effect.

• "Server reported expired key; attempting to refresh time from server and retrying."
  • Ignore this unless it persists.

• "Your client has been suspended for having an unreasonably high cache reset count."
  • Your client has been banned.

E-Hentai Forums

• "Sorry, you are not permitted to use this board."
  • Your IP address may be banned. PM Tenboro with your IP.

• I can't post URLs or attachments!
  • New users may not do so until they have made at least 2 posts.

• My post count is not going up!
  • Posts made in the Free Speech Zone do not count towards your post count.

• My PMs to Tenboro are not being answered!
  • He receives a lot, please be patient.

• I accidentally deleted a private message!
  • It is too difficult to retrieve these from backups, sorry.

• My sent PMs are not showing up in my 'Sent' folder!
  • Make sure you checked off "Add a copy of this message to my sent items folder" when you send messages.

• I can't change my member title!
  • This is only possible after you've made 100 posts.

• I can't imbue Karma!
  • Make a post first.
  • You may be banned from imbuing Karma.

• I forgot my username!

• My account's e-mail address has gone inactive or is inaccessible!

EHTracker

• My stats are not being tracked!
  • Make sure you are using the personalized torrent and not the public one.

See also

• The Help Desk forum